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Microsoft CRM Cross Browser Details

Microsoft Dynamics CRMPeople have been talking about cross browser support in Microsoft CRM for quite some time now.  Like many of you, I thought the day would never come.  Well, it’s finally here and we now have the details.  As exciting as this is, there are a couple of things you need to know.

  1. Unsupported browser requests will be directed to Mobile Express Forms
  2. IE 10 Desktop will NOT be supported on Win RT
  3. Firefox will NOT be supported on OS-X
  4. IE7 NOT supported in December 2012 service update
  5. IE7 will continue to be supported for on-premise until Orion is released (Q2 2013)
  6. Cross-browser is NOT opt-in, as soon as the service is upgraded, cross-browser is enabled
  7. The entire app is cross-browser, including all admin forms
  8. UR12 needs to be applied for on-premise customers to have cross-browser support*

*Special note – this update is automatic for online customers, but not for on-premise until UR12 is applied.

Another tool that I find helpful is this chart for Browser Support.  With so many different OS’s and browsers, this chart explains in detail what is supported.

Platform Internet Explorer Firefox Chrome Safari
Windows XP Version 8 Version 16+ Version 22+ Not Supported
Windows Vista Version 8 and 9 Version 16+ Version 22+ Not Supported
Windows 7 Version 9 and 10 Version 16+ Version 22+ Not Supported
Windows 8 Version 10 Version 16+ Version 22+ Not Supported
Apple OS X 10.7 (Lion) Not Supported Not Supported Not Supported Version 6+
Apple OS X 10.8 (Mountain Lion) Not Supported Not Supported Not Supported Version 6+
Apple iOS (iPad) Not Applicable Not Applicable Not Applicable Supported

 

For question about this update, contact JourneyTEAM.

JourneyTEAM – CRM Experts in Utah

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